Sep
24

Color Printer Fixed (Submit from your laptop)

hare

 

The Color Printer is back to processing prints at full speed. Please submit ALL color prints from your laptop.

The issue was due to a network firewall slowing the print data. We apologize for any inconvenience this has caused.

If you need assistance installing the printer you can find the instructions for OSX and for Windows.

Sep
02

Color Printer VERY Slow

turtle

 

There is a network related issue that is causing the new color printer to print very slowly (add it to your laptop here).

Be prepared to wait 5 to 10 minutes for your print.

We are working with IRT to resolve this issue as soon as possible. Sorry for the inconvenience.

Aug
27

Pages, Numbers & Keynote

Screen Shot 2014-08-27 at 3.43.31 PMAre you using Apple’s Pages, Numbers and Keynote instead of Microsoft Office?  There’s nothing wrong with that, but make sure you are familiar with how to export standard Microsoft Office files using Apple’s applications.  This is very important if you are using Pages, Numbers or Keynote to generate electronic files that will be turned in to a PC-using instructor outside of our little corner of the University.  Take a look at this page and read over the procedure.  It’s pretty easy.

Still got questions?  Drop us a line about it (or any issue) at our trouble ticket page.

Aug
22

Student Folders Created

Welcome back for the fall semester.  Student folders have been created for all students taking any course in the Communications and Fine Arts college.  If you add a course late and need a folder created, fill out our trouble ticket form.  Please remember that folders on the student share point are there for your convenience only and should only be used for temporary storage, NEVER for your only copies.  The drive on the server is not backed up, and folders for students not continuing coursework in CFA will be deleted at the start of the next semester.

Additionally, storage of copyrighted material in publicly viewable folders is prohibited.  Such content will be deleted without warning.  For a refresher on what your student folder is, how to connect to it, and which folders are public, please visit this page.

Apr
15

HP5200 Printer back online

The HP5200, which is the black and white printer in the Service Bureau, is back up and running.  Please do not print to the color Xerox printer unless you need (and will pay for) color prints.

Jan
23

GCC server filesharing issues

We’ve been having some problems with the share points on gcc.bradley.edu the last few days.  It may be related to recent elevated use of SFTP.  Until further notice, SFTP access is disabled.  If you don’t know what this is, it does not affect you.  Performance for AFP (normal) connections to the GCC server should hopefully improve.

Aug
23

Student folders created

Student folders have been bulk-created for Spring of 2014.  Any student currently enrolled in any CFA class (COM, MUS, THE, ART, or IM) has a folder for convenient storage of files.  See more about it and how to connect here.  Please remember the following when utilizing these folders:

  • Anything in your named outer folder is accessible from the web.  To that end, do not store anything you don’t want the world to see in this folder.  That includes copyrighted songs, videos, or personal files.  Such files will be deleted without warning.  Repeat offenders will be referred to University disciplinary procedures.
  • The Students share point is not backed up.  Do not use it to store your only copies of anything.  We cannot retrieve inadvertently-deleted files.
  • Your folder will stay on the Students share as long as you are enrolled in a CFA class.  It will be deleted without warning when you graduate, leave the university, or are not currently enrolled in a CFA class.  We usually run the scripts that clean out the Students share point the week before each semester starts, but don’t gamble on when that will be.  Keep local copies of your stuff.
  • Please keep your storage use reasonable.    If you are using too much space, you may be asked to reduce your usage.  If you ignore the warning, your files may then be deleted for you.  What’s “reasonable”?  Depends on how much space is left on the share point.  Rule of thumb: if you think you might be using too much, you probably are.

Any questions or problems, including “I don’t have a student folder but I think I should”, please contact us.

May
09

File sharing back up

File sharing on the GCC server failed sometime today.  It is now back up.  Sorry for the outage.

May
01

Color Printer Working (Xerox 7760)

Problem solved. Sorry for the inconvenience.

-Cory

 

 

May
01

Color Printer Down (Xerox 7760)

The color printer is down until further notice. I am working to get it up and running as quickly as possible.

-Cory

 

 

Mar
27

Social Media Backgrounds Added

Screen shot 2013-03-27 at 1.25.40 PMHD animated graphics for popular social media sites have been added to our Footage Firm collection.  And if you want to take them apart to see what makes ‘em tick, there are After Effects templates for them too.  See them all in our Resources share.

Feb
12

More production music online, plus…

More music from Footage Firm has been added to our production music library.  New titles include Cinematic Sounds, Funk And Soul, Night Life, Romantic Melodies, and Urban Thriller.  This ain’t your grandpa’s production music here… there’s some really fresh, modern cuts in just about every style you can think of.  Additionally, authenticated web access to our Resources library (and also our Tutorial library) has been restored.  Enter your BUNETID and password when prompted.  You can also access these files directly on your Mac via AFP, which is the better way to do it, really.

Jan
29

Stock Footage Added

footage_firm_logo2Stock footage from Footage Firm has been added to our Resources library.  Included are American Vistas, Farming, Town Events, Jobs & Labor, and Schools.  All HD for your editing pleasure.

Jan
24

Student folders created

Welcome back for the spring semester.  Student folders have been created for all students taking any course in the Communications and Fine Arts college.  If you add a course late and need a folder created, fill out our trouble ticket form.  Please remember that folders on the student share point are there for your convenience only and should only be used for temporary storage, NEVER for your only copies.  The drive on the server is not backed up, and folders for students not continuing coursework in CFA will be deleted at the start of the next semester.

And if you don’t know what a student folder is… well, just never mind this post then.

Dec
17

More Music Added

footage_firm_logo2Not that anyone’s reading this over break, but more music has been added to our Footage Firm collection.  This addition includes Rock, Metal, Modern Fusion, DJ Beats, Unplugged, and Ambient music, among other styles.  This brings our total Footage Firm collection to 163 discs with a total of more than 9000 tracks to choose from.  We’ve even got loops for making your own tracks too.  If you can’t find a good cut of music in there for your project, you’re just not trying.

Access the collection by mounting the Resources share point on your machine.  Web authentication for access to Resources, Tutorials and other areas on the GCC server is still broken, so follow the directions published on this very website to mount the Resources share on your Mac or PC.  Look inside the Music folder, then Footage Firm.  If you sort the folder by date modified you can easily find the newest additions to the collection.

Dec
12

Large Printer Working Again.

Repairs have been made.

Dec
03

Large Format Printer Down

The large format printer is down. Parts are ordered and should be here tomorrow. Sorry for the inconvenience.

Nov
18

Back up again

Filesharing on GCC is working again.  Another Active Directory issue combined with a permission issue on the server itself.  Sorry for any inconvenience.

Nov
16

Filesharing acting up

Share points on GCC do not appear to be mountable.  If you are able to get one to mount, I’d like to hear about it.

Nov
06

Filesharing back up!

After a week of phone calls to our own campus IRT department and a trouble ticket with Apple, the GCC server is finally back up.  Please let us know if you’re having a problem.

What exactly was the problem?  Well, as has happened before, there was an issue with Active Directory on campus that took IRT awhile to diagnose and fix.  This caused intermittent issues with students being able to log into our server (Active Directory houses all the campus usernames and passwords).  Intermittent problems with any device are among the hardest to find and fix, as they are often inter-dependent on some other failure or malfunction, sometimes even on a different computer.  Why our server was so prone to this issue when others were working just fine… who knows.

We did have a problem this morning with some of the class permissions not working correctly.  Some share point folders have permissions set by class group, and that is more data that is stored inside Active Directory.  If you are suddenly not able to access a folder that you could access before, please let us know.

Apologies all around for the inconvenience.

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